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An earthquake hit NJ/NYC this morning! And of course, VC/tech Twitter is lit. While it appears to be sub 5 magnitude, hoping everyone is ok 🙏
Back to our regular newsletter programming…we wanted to talk about what often feels like a rollercoaster ride for founders – finding and optimizing Product-Market Fit (PMF).
While many founders have been taught YC's well-known mantra of “shipping early and often,” this is ultimately at odds for founders building enterprise software, given Fortune 500s are some of the most internally complex, safeguarded, and regulated companies in the world. To serve these companies requires rigorous product features around security, privacy, and data.
The catch-22: To land your first enterprise customer, you need to understand their requirements…and to understand their requirements, you need customer feedback. So how do you break into large enterprises to connect with users for product discovery?
We unearthed a few general rules for founders to consider:
Develop a trusted network: While domain experience can give founders a deep understanding of the problem set, industry credibility, some understanding of early use cases, and a pre-established network of potential users to help validate their ideas, not every founder building in enterprise software has specific domain experience. If that’s the case, it's important to start developing intelligence nodes in the industries you're exploring.
Begin conversations with personas in your perceived ICP: Create a plan to talk to a few dozen enterprise users and take detailed notes. Even if those users aren’t in a position to buy the product now or aren’t in direct control of a budget, they can still provide critical feedback to what their organization’s tech stack looks like and where their biggest prioritized pain points lie. See some product discovery questions from
here.Listen to feedback, validate hypotheses, and build from a place of strength: The feedback from your product discovery conversations can help you find a whitespace and a problem that is generalizable across many potential users. Along this journey, two mistakes we often see founders make:
Building features for ONE enterprise customer.
Being too committed to the founding idea, even if all other evidence points to an adjacent product demand.
Read our full post on how to ideate and validate ideas during Pre-Product Market Fit and see our case studies from our founders Adam Wenchel of Arthur and Harald Collet of Alkymi.
🖥️ Join more events:
Saturday, April 6: MongoDB GenAI Hackathon where you can try new GenAI tools, models, frameworks, and platforms and bring your innovative ideas to life
Tuesday, April 16: Work-Bench’s NY Enterprise Tech Meetup on “Product Inflection Points from 0 to IPO” with Braze's 5th employee and now Chief Product Officer
Tuesday, April 23: Work-Bench’s Next NYC Product Marketing Night on “How Product Marketing Can Help Educate the Market and Separate You From The Rest” with GTM Product Marketing Manager Lead at Pinecone and Senior Product Marketing Manager at Temporal
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📚 Read more (th)reads:
Company: Authzed
Role: Site Reliability Engineer
Technology: Managed Permissions Database
Funding: $3.9M from Work-Bench, Amplify Partners, Y Combinator
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Dumb Q: What's an ICP?